/* ── Variables ── */
:root {
  --ink: #0B1628;
  --navy: #0F1E35;
  --surface: #F5F6FA;
  --white: #FFFFFF;
  --coral: #FF5C3A;
  --coral-light: #FF7A5C;
  --text: #1A2332;
  --text-muted: #6B7A8D;
  --border: #E2E8F0;
  --success: #10B981;
  --warning: #F59E0B;
  --danger: #EF4444;
  --radius: 14px;
  --radius-sm: 8px;
  --font-body: 'DM Sans', sans-serif;
  --font-display: 'Syne', sans-serif;
}

/* ── Reset ── */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
html { font-size: 16px; scroll-behavior: smooth; }
body {
  font-family: var(--font-body);
  background: var(--white);
  color: var(--text);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

/* ── Nav ── */
.nav {
  position: sticky;
  top: 0;
  z-index: 100;
  background: rgba(255,255,255,0.92);
  backdrop-filter: blur(12px);
  border-bottom: 1px solid var(--border);
  padding: 0 24px;
}
.nav-inner {
  max-width: 1160px;
  margin: 0 auto;
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 64px;
}
.nav-logo {
  display: flex;
  align-items: center;
  gap: 10px;
  text-decoration: none;
  color: var(--text);
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.1rem;
}
.nav-links {
  display: flex;
  gap: 32px;
}
.nav-links a {
  color: var(--text-muted);
  text-decoration: none;
  font-size: 0.9rem;
  font-weight: 500;
  transition: color 0.2s;
}
.nav-links a:hover { color: var(--text); }

/* ── Layout Helpers ── */
.section-label {
  font-size: 0.75rem;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--coral);
  margin-bottom: 16px;
}
.section-headline {
  font-family: var(--font-display);
  font-size: clamp(2rem, 4vw, 3rem);
  font-weight: 800;
  color: var(--ink);
  line-height: 1.15;
  margin-bottom: 16px;
}
.section-headline em { font-style: normal; color: var(--coral); }
.section-sub {
  font-size: 1.05rem;
  color: var(--text-muted);
  max-width: 600px;
  line-height: 1.7;
}

/* ── Hero ── */
.hero {
  background: var(--ink);
  color: var(--white);
  padding: 80px 24px 100px;
  position: relative;
  overflow: hidden;
}
.hero::before {
  content: '';
  position: absolute;
  inset: 0;
  background:
    radial-gradient(ellipse 80% 60% at 60% 40%, rgba(255,92,58,0.12) 0%, transparent 70%),
    radial-gradient(ellipse 60% 40% at 20% 80%, rgba(255,92,58,0.07) 0%, transparent 60%);
  pointer-events: none;
}
.hero-inner {
  max-width: 1160px;
  margin: 0 auto;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 64px;
  align-items: center;
  position: relative;
}
.hero-badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: rgba(255,255,255,0.1);
  border: 1px solid rgba(255,255,255,0.15);
  border-radius: 100px;
  padding: 6px 16px;
  font-size: 0.8rem;
  color: rgba(255,255,255,0.85);
  margin-bottom: 28px;
}
.badge-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--success);
  animation: pulse 2s infinite;
}
@keyframes pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.4; }
}
.hero-headline {
  font-family: var(--font-display);
  font-size: clamp(2.2rem, 4.5vw, 3.5rem);
  font-weight: 800;
  line-height: 1.1;
  margin-bottom: 24px;
  color: var(--white);
}
.hero-headline em { font-style: normal; color: var(--coral-light); }
.hero-sub {
  font-size: 1.1rem;
  color: rgba(255,255,255,0.65);
  line-height: 1.7;
  margin-bottom: 40px;
  max-width: 460px;
}
.hero-stats {
  display: flex;
  gap: 40px;
}
.stat { display: flex; flex-direction: column; }
.stat-val {
  font-family: var(--font-display);
  font-size: 1.8rem;
  font-weight: 800;
  color: var(--white);
  line-height: 1;
  margin-bottom: 4px;
}
.stat-label {
  font-size: 0.78rem;
  color: rgba(255,255,255,0.5);
  font-weight: 500;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}

/* ── Chat Window ── */
.hero-visual { display: flex; justify-content: flex-end; }
.chat-window {
  background: #1C2A3F;
  border-radius: 20px;
  width: 100%;
  max-width: 360px;
  overflow: hidden;
  box-shadow: 0 24px 60px rgba(0,0,0,0.4), 0 0 0 1px rgba(255,255,255,0.06);
}
.chat-header {
  background: #162232;
  padding: 16px 20px;
  border-bottom: 1px solid rgba(255,255,255,0.06);
}
.chat-store-info { display: flex; align-items: center; gap: 12px; }
.store-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--coral);
  color: white;
  font-size: 0.7rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
}
.store-name { font-size: 0.9rem; font-weight: 600; color: white; }
.store-status { font-size: 0.72rem; color: rgba(255,255,255,0.4); }
.store-status.online::before {
  content: '';
  display: inline-block;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--success);
  margin-right: 5px;
}
.chat-messages { padding: 20px 16px; display: flex; flex-direction: column; gap: 12px; }
.msg { display: flex; flex-direction: column; }
.msg-merchant { align-items: flex-start; }
.msg-customer { align-items: flex-end; }
.msg-bubble {
  background: rgba(255,255,255,0.08);
  color: rgba(255,255,255,0.9);
  padding: 10px 14px;
  border-radius: 14px 14px 14px 4px;
  font-size: 0.82rem;
  line-height: 1.5;
  max-width: 85%;
}
.msg-customer .msg-bubble {
  background: rgba(255,92,58,0.25);
  border: 1px solid rgba(255,92,58,0.2);
  border-radius: 14px 14px 4px 14px;
}
.msg-bubble.negative { border: 1px solid rgba(255,92,58,0.3); }
.msg-bubble.complaint-confirm {
  background: var(--coral);
  color: white;
  font-weight: 600;
  text-align: center;
}
.msg-time {
  font-size: 0.68rem;
  color: rgba(255,255,255,0.3);
  margin-top: 4px;
}
.msg-status { color: rgba(255,255,255,0.5); }
.complaint-banner {
  background: rgba(239,68,68,0.15);
  border-top: 1px solid rgba(239,68,68,0.2);
  padding: 12px 16px;
  display: flex;
  justify-content: space-between;
  align-items: center;
}
.complaint-id { font-size: 0.72rem; color: rgba(255,255,255,0.7); }
.severity-high { color: var(--danger); font-weight: 600; }
.complaint-sla { font-size: 0.72rem; color: rgba(255,255,255,0.5); }

/* ── The Problem ── */
.problem { background: var(--surface); padding: 100px 24px; }
.problem-inner { max-width: 1160px; margin: 0 auto; }
.problem .section-headline { text-align: center; max-width: 700px; margin: 0 auto 20px; }
.problem .section-sub { text-align: center; max-width: 540px; margin: 0 auto 60px; }
.problem-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 24px;
  margin-bottom: 80px;
}
.problem-card {
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 32px;
}
.problem-icon {
  width: 48px;
  height: 48px;
  border-radius: 12px;
  background: rgba(255,92,58,0.08);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--coral);
  margin-bottom: 20px;
}
.problem-card h3 {
  font-family: var(--font-display);
  font-size: 1.15rem;
  font-weight: 700;
  margin-bottom: 10px;
  color: var(--ink);
}
.problem-card p { font-size: 0.9rem; color: var(--text-muted); line-height: 1.65; }
.problem-stats {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
  padding-top: 60px;
  border-top: 1px solid var(--border);
}
.pstat { text-align: center; }
.pstat-number {
  font-family: var(--font-display);
  font-size: 2.4rem;
  font-weight: 800;
  color: var(--coral);
  line-height: 1;
  margin-bottom: 8px;
}
.pstat-unit { font-size: 1.6rem; }
.pstat-desc { font-size: 0.82rem; color: var(--text-muted); line-height: 1.4; }

/* ── How it Works ── */
.how-it-works { background: var(--white); padding: 100px 24px; }
.how-inner { max-width: 1160px; margin: 0 auto; }
.how-inner .section-headline { margin-bottom: 12px; }
.how-inner .section-sub { margin-bottom: 60px; }
.steps { display: flex; flex-direction: column; gap: 0; }
.step {
  display: grid;
  grid-template-columns: 64px 1fr;
  gap: 32px;
  align-items: start;
  padding: 40px 0;
  border-bottom: 1px solid var(--border);
}
.step:last-child { border-bottom: none; }
.step-num {
  width: 48px;
  height: 48px;
  border-radius: 50%;
  background: var(--ink);
  color: var(--white);
  font-family: var(--font-display);
  font-size: 1.2rem;
  font-weight: 800;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  margin-top: 4px;
}
.step-content h3 {
  font-family: var(--font-display);
  font-size: 1.2rem;
  font-weight: 700;
  color: var(--ink);
  margin-bottom: 10px;
}
.step-content p { font-size: 0.95rem; color: var(--text-muted); line-height: 1.7; margin-bottom: 12px; }
.step-tag {
  display: inline-block;
  font-size: 0.72rem;
  font-weight: 600;
  color: var(--coral);
  background: rgba(255,92,58,0.08);
  border-radius: 100px;
  padding: 4px 12px;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}
.integrations-row {
  display: flex;
  align-items: center;
  gap: 20px;
  margin-top: 48px;
  padding-top: 48px;
  border-top: 1px solid var(--border);
  flex-wrap: wrap;
}
.integrations-label { font-size: 0.8rem; font-weight: 600; color: var(--text-muted); text-transform: uppercase; letter-spacing: 0.08em; }
.integrations { display: flex; gap: 10px; flex-wrap: wrap; }
.integration-chip {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 100px;
  padding: 5px 14px;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--text);
}

/* ── Features ── */
.features { background: var(--ink); padding: 100px 24px; }
.features-inner { max-width: 1160px; margin: 0 auto; }
.features .section-label { color: rgba(255,255,255,0.5); }
.features .section-headline { color: var(--white); }
.features .section-sub { color: rgba(255,255,255,0.5); }
.features-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
  margin-top: 60px;
}
.feature-card {
  background: rgba(255,255,255,0.04);
  border: 1px solid rgba(255,255,255,0.08);
  border-radius: var(--radius);
  padding: 32px;
  transition: border-color 0.2s, background 0.2s;
}
.feature-card:hover {
  border-color: rgba(255,92,58,0.4);
  background: rgba(255,92,58,0.04);
}
.feature-card--large { grid-column: span 1; }
.feature-icon {
  width: 52px;
  height: 52px;
  border-radius: 12px;
  background: rgba(255,92,58,0.12);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--coral);
  margin-bottom: 20px;
}
.feature-card h3 {
  font-family: var(--font-display);
  font-size: 1.05rem;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 8px;
}
.feature-card > p { font-size: 0.88rem; color: rgba(255,255,255,0.5); line-height: 1.6; margin-bottom: 16px; }
.feature-card ul { list-style: none; display: flex; flex-direction: column; gap: 8px; }
.feature-card ul li {
  font-size: 0.82rem;
  color: rgba(255,255,255,0.6);
  padding-left: 16px;
  position: relative;
}
.feature-card ul li::before {
  content: '';
  position: absolute;
  left: 0;
  top: 8px;
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: var(--coral);
}

/* ── Intelligence ── */
.intelligence { background: var(--surface); padding: 100px 24px; }
.intelligence-inner { max-width: 1160px; margin: 0 auto; }
.intelligence .section-headline { text-align: center; max-width: 700px; margin: 0 auto 12px; }
.intelligence-sub { text-align: center; max-width: 560px; margin: 0 auto 60px; }
.insights-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 24px;
  margin-bottom: 60px;
}
.insight-card {
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 28px;
}
.insight-icon {
  width: 40px;
  height: 40px;
  border-radius: 10px;
  background: rgba(255,92,58,0.08);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--coral);
  margin-bottom: 14px;
}
.insight-label { font-size: 0.7rem; font-weight: 700; text-transform: uppercase; letter-spacing: 0.1em; color: var(--coral); margin-bottom: 8px; }
.insight-text { font-size: 0.9rem; color: var(--text); line-height: 1.6; margin-bottom: 12px; }
.insight-action {
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--ink);
  background: var(--surface);
  border-radius: var(--radius-sm);
  padding: 10px 14px;
  border-left: 3px solid var(--coral);
}

/* ── Complaints Centre ── */
.complaints-centre {
  background: var(--ink);
  border-radius: var(--radius);
  padding: 40px;
}
.centre-title {
  font-family: var(--font-display);
  font-size: 1.1rem;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 28px;
}
.centre-grid {
  display: flex;
  gap: 48px;
  margin-bottom: 32px;
  padding-bottom: 32px;
  border-bottom: 1px solid rgba(255,255,255,0.08);
}
.centre-stat { display: flex; flex-direction: column; }
.centre-val { font-family: var(--font-display); font-size: 2rem; font-weight: 800; color: var(--white); line-height: 1; margin-bottom: 6px; }
.centre-label { font-size: 0.78rem; color: rgba(255,255,255,0.4); text-transform: uppercase; letter-spacing: 0.06em; }
.centre-breakdown { }
.breakdown-title { font-size: 0.75rem; font-weight: 700; text-transform: uppercase; letter-spacing: 0.1em; color: rgba(255,255,255,0.4); margin-bottom: 16px; }
.breakdown-row {
  display: grid;
  grid-template-columns: 140px 1fr 40px;
  align-items: center;
  gap: 12px;
  margin-bottom: 12px;
  font-size: 0.85rem;
  color: rgba(255,255,255,0.7);
}
.breakdown-bar { height: 6px; background: rgba(255,255,255,0.1); border-radius: 3px; overflow: hidden; }
.breakdown-fill { height: 100%; background: var(--coral); border-radius: 3px; }
.breakdown-pct { text-align: right; font-weight: 600; color: rgba(255,255,255,0.5); }

/* ── Pricing ── */
.pricing { background: var(--white); padding: 100px 24px; }
.pricing-inner { max-width: 1160px; margin: 0 auto; }
.pricing .section-headline { text-align: center; max-width: 600px; margin: 0 auto 12px; }
.pricing .section-sub { text-align: center; max-width: 480px; margin: 0 auto 60px; }
.plans { display: grid; grid-template-columns: repeat(3, 1fr); gap: 24px; }
.plan {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 36px 32px;
}
.plan--featured {
  background: var(--ink);
  border-color: var(--ink);
  position: relative;
}
.plan-badge {
  display: inline-block;
  font-size: 0.7rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: var(--coral);
  background: rgba(255,92,58,0.12);
  border-radius: 100px;
  padding: 4px 12px;
  margin-bottom: 20px;
}
.plan--featured .plan-name { color: var(--white); }
.plan--featured .plan-price .price-amount { color: var(--white); }
.plan--featured .plan-price .price-per { color: rgba(255,255,255,0.5); }
.plan--featured .plan-desc { color: rgba(255,255,255,0.5); }
.plan--featured .plan-features li { color: rgba(255,255,255,0.7); }
.plan--featured .plan-features li::before { background: var(--coral); }
.plan-name { font-family: var(--font-display); font-size: 1.1rem; font-weight: 700; color: var(--ink); margin-bottom: 16px; }
.plan-price { display: flex; align-items: baseline; gap: 6px; margin-bottom: 6px; }
.price-amount { font-family: var(--font-display); font-size: 2.4rem; font-weight: 800; color: var(--ink); line-height: 1; }
.price-per { font-size: 0.9rem; color: var(--text-muted); }
.plan-desc { font-size: 0.85rem; color: var(--text-muted); margin-bottom: 24px; padding-bottom: 24px; border-bottom: 1px solid var(--border); }
.plan-features { list-style: none; display: flex; flex-direction: column; gap: 10px; }
.plan-features li { font-size: 0.88rem; color: var(--text); padding-left: 20px; position: relative; }
.plan-features li::before {
  content: '';
  position: absolute;
  left: 0;
  top: 7px;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--coral);
}
.pricing-note { text-align: center; margin-top: 40px; font-size: 0.85rem; color: var(--text-muted); }

/* ── Closing ── */
.closing {
  background: linear-gradient(135deg, #0B1628 0%, #1A2B45 100%);
  padding: 100px 24px;
  text-align: center;
  position: relative;
  overflow: hidden;
}
.closing::before {
  content: '';
  position: absolute;
  inset: 0;
  background: radial-gradient(ellipse 70% 60% at 50% 50%, rgba(255,92,58,0.1) 0%, transparent 70%);
  pointer-events: none;
}
.closing-inner { max-width: 700px; margin: 0 auto; position: relative; }
.closing .section-label { color: rgba(255,255,255,0.4); }
.closing-headline {
  font-family: var(--font-display);
  font-size: clamp(2rem, 4vw, 3rem);
  font-weight: 800;
  color: var(--white);
  line-height: 1.15;
  margin-bottom: 20px;
}
.closing-headline em { font-style: normal; color: var(--coral-light); }
.closing-sub { font-size: 1rem; color: rgba(255,255,255,0.6); line-height: 1.7; margin-bottom: 24px; }
.closing-note { font-size: 0.8rem; color: rgba(255,255,255,0.3); }

/* ── Footer ── */
.footer { background: var(--ink); padding: 48px 24px; }
.footer-inner { max-width: 1160px; margin: 0 auto; display: flex; flex-direction: column; align-items: center; text-align: center; gap: 16px; }
.footer-logo {
  display: flex;
  align-items: center;
  gap: 10px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1rem;
  color: var(--white);
}
.footer-tagline { font-size: 0.85rem; color: rgba(255,255,255,0.4); }
.footer-links { display: flex; gap: 24px; }
.footer-links a { font-size: 0.82rem; color: rgba(255,255,255,0.3); text-decoration: none; transition: color 0.2s; }
.footer-links a:hover { color: rgba(255,255,255,0.7); }

/* ── Responsive ── */
@media (max-width: 900px) {
  .hero-inner { grid-template-columns: 1fr; }
  .hero-visual { display: none; }
  .problem-grid { grid-template-columns: 1fr; }
  .problem-stats { grid-template-columns: repeat(2, 1fr); }
  .features-grid { grid-template-columns: repeat(2, 1fr); }
  .insights-grid { grid-template-columns: 1fr; }
  .plans { grid-template-columns: 1fr; }
  .plans .plan--featured { order: -1; }
}
@media (max-width: 600px) {
  .hero { padding: 60px 24px 80px; }
  .hero-stats { flex-direction: column; gap: 20px; }
  .nav-links { display: none; }
  .features-grid { grid-template-columns: 1fr; }
  .problem-stats { grid-template-columns: repeat(2, 1fr); gap: 16px; }
  .pstat-number { font-size: 1.8rem; }
  .breakdown-row { grid-template-columns: 100px 1fr 36px; }
}